Managed IT Services

As a business owner, you understand the importance of maintaining your network and preventing unwanted downtime. Unfortunately, when issues arise, there are usually high-costs associated with restoring systems back to working order.

Many business owners call an IT professional when it is too late or when systems are already down. What if you could have prevented the downtime in the first place? What if you had someone monitoring your network 24 hours a day, 7 days a week?

Instead of reactive services (call us when you have an issue) BusinessWare Solutions provides proactive services so issues are resolved before they turn into real problems. BusinessWare Solutions offers a variety of plans to best suit your IT needs including items such as:

Server Management – We proactively monitor your most critical assets, your servers, 24 hours a day and 7 days a week. With our advanced analysis, we can resolve issues before they become problems and cause unwanted downtime.

Desktop Management – We run scheduled health checks to ensure your computers stay healthy and remain trouble-free.

Help Desk Services – We are only a phone call away. Our technicians use state-of-the-art software to remotely resolve your issue.

 

BusinessWare Solutions Managed Services Plans:

Monitoring Services – Silver Plan:

  • Monitoring of PCs, Workstations, and Thin Clients
  • Monitoring of Servers

Monitoring Services – Gold Plan:

  • Monitoring of Servers including 24 x7 Tier 1 Server Support

Managed Services – Platinum Plan:

  • Monitoring and Management of PCs, Workstations, and Thin Clients including Help Desk support
  • Server Management including 24 x 7 Tier 1 Server Support
  • Network Device Status Updates
  • Firewall Management

To learn more about our Managed IT Services Plans, please Contact Us!