“Life Style, Inc. chose managed print services for the ease of one bill every month, for everything related to printing costs. We’ve been using BusinessWare Solutions for a while, and we have been very happy with their products and services. We primarily use managed print services for printing, copying, and emailing; and we experience virtually no downtime at all due to the benefits of managed print services and our decision to have two devices in our office instead of one. When we need toner or a machine requires servicing, we appreciate dealing with only one place for all our needs. We can’t stress enough how much we appreciate the ease of this service. Managed print services are great.”
-Liz Kienholz, Executive Director – Life Style, Inc. is a property management company in Owatonna, MN, and currently manages over 125 market and subsidized apartment buildings, townhomes, condos and cooperative living complexes throughout Minnesota, Eastern South Dakota, Southwestern Wisconsin and Northern Iowa.
“We’ve been using managed print services for the past two and a half years to help control our printing costs. This service provides us with detailed reports that help us monitor where we are spending money on printing and copying. St. Lucas Care Center has seen a huge money savings thanks to this program, and it has also positively affected our workflow. On top of that, BusinessWare Solutions is good to work with and very user friendly. They are able to proactively see problems ahead of time, saving us from unnecessary repair costs and downtime. For us, managed print services mean one less thing for my staff to deal with, which is really nice.”
-Karen Ruda, Administrator- St. Lucas Care Center is a nursing home facility in Faribault, MN, committed to individual physical, psychological, and social needs for those needing short or long-term care.
“I can’t believe it’s been almost ten years since we started working with BusinessWare Solutions! We’ve enjoyed a good, long relationship with them. About a year ago, we turned to BusinessWare Solutions for a solution to our printer problems. We were tired of the hassle and expense of maintaining our own printers. Keeping toners stocked and printers maintained was time consuming. We now have over 20 printers in our offices that are absolutely no hassle, thanks to managed print services.
Before managed print services, the tendency was to lengthen the time between a printer requiring maintenance and placing a service call because of the unknown costs and repairs that would be needed. We have been able to cut and control costs with managed print services. We use HP printers and they are good, but if something needs maintenance, BusinessWare Solutions is there to take care of it right away. Instead of spending my time maintaining printers all over our offices, the staff can simply call the number listed on each printer and have immediate help. This frees up my time to work on more critical IT related issues. I recommend managed print services if you want to save time and money.” (Watch Video Testimonial)
-Becky Faust, Vice President of IT –First National Bank is located in Northfield, MN with three locations; Downtown, Motor Bank, and South location.
“As the Information Technology Coordinator in charge of United Farmers Cooperative’s 15 locations, I found myself tired of the costs associated with managing and maintaining printers, scanners, and copiers. We were constantly spending money on toners and drums, and I found myself spending too much time fixing printers. I’d often get busy with other tasks, only to realize later that I needed to order toner or fix a printer. With BusinessWare Solution’s managed print services, I no longer need to worry about running out of toner. It simply appears when we need it, before we run out! Managed print services have saved us time and money, and I just can’t say enough about the ease of it all. No longer do I spend my IT time fixing printer equipment. We have about six printers, plus two MFP’s (multi-functional printers) that we contract to use, and BusinessWare makes sure everything is well maintained.
While we frequently use the printing and faxing features, the document management portion of managed print works very well. We’ve found the scan-to-email feature very helpful. With fifteen office locations, all our PO’s are scanned and then emailed for signatures very quickly and easily. Each month we get a detailed report that is helpful when we go through our IT budgets each year. I recommend managed print services to other businesses looking to control costs and free up time.” (Watch Video Testimonial)
-Ryan Altmann, Information Technology Coordinator- United Farmers Cooperative provides a wide range of agriculture products and services to their members throughout southern Minnesota.
“Shakopee School District is approaching our first full year of using BusinessWare Solutions’ managed print services. Before this time, we had an aging fleet of printers requiring increasingly more attention and specialized needs than our staff had time to administer. During that time, we were doing all our own repairs and upgrades, and I was responsible for following up that all equipment work requests were complete. As our needs continued to grow and require more equipment, it became apparent that a choice needed to be made. I either needed to shift things around to create more man power and hours to service our own equipment, or look for a managed print solution and farm out the work to someone we could trust.
I contacted BusinessWare Solutions for help, hoping they could alleviate the time and resources we were putting into our printers. I also hoped for potential cost savings. Since we went with managed print about one year ago, we’ve found we that our staff has more hours to devote to other projects; making managed print services a valuable alternative for us. Having BusinessWare’s expertise involved with our equipment has quickened the response rate, keeping printers in top working condition. MPS is increasing our office efficiencies. The fast attention and priority we receive from BusinessWare means a happy staff at Shakopee Schools” (Watch Video Testimonial)
-Gary Pikal, Technology Specialist-Shakopee Schools, MN
“Cedar Lake Electric is a small, growing business. Like many small businesses, we have limited funds to invest in keeping technology up-to-date. Managed print services through BusinessWare Solutions allows us to keep up with technology and have the newest equipment available, while still saving money in the process. For three years now, we’ve actually spent less money annually, experienced less equipment downtime, and enjoyed having the right equipment for our needs. We’ve been working with BusinessWare Solutions for over fifteen years, and they are our virtual IT department. If we need help, we have someone to call. If equipment needs servicing, someone is here within a couple hours.”
-Connie Caron- Cedar Lake Electric, an electrical construction company located in Faribault, MN
“WASP, Inc. is a manufacturing company with several large product divisions. I am the sole IT person for the entire company, so it’s important to me to find solutions that are time and cost effective. Over the years I’ve had many vendors approach me with printing solutions. About 1 ½ years ago, BusinessWare Solutions convinced me to try their managed print services. They promised me it would be a win-win situation for us both, and so far I really believe that is the case. After reviewing the time and money I used to spend obtaining multiple bids for toner, fusers, drum kits. Etc, I am convinced Managed Print Services is definitely saving me time. BusinessWare answers all service calls and provides what we need, when we need it. The cost of buying toner versus paying by the page is comparable, which makes it seem like all the support and maintenance I get is free.”
-Renee Koubsky, Information Technology Director- WASP, Inc., a manufacturing company for the ground support and package conveyer markets headquartered in Glenwood, MN
“The State Bank of Faribault has been using managed print services for about a year, and we’re definitely experiencing the benefit of saved time and money. We have about fifteen machines on the managed print program, and we use several of them for the advanced MFP related capabilities. Prior to using MPS, I’d often find that those using the printers wouldn’t notify me of low toner; and then we’d run out. Now, not only are we saving money on toner, we never run out.
Hewlett Packard are solid printers and don’t break down. However, BusinessWare’s response time is good should we need anything. This is certainly a ‘Hands-Off’ solution, as we don’t have to dedicate anymore time to maintaining toner inventory, keeping equipment up-to-date, or worrying about repairs.”
-Lynden Dirksen, VP of Operations-State Bank of Faribault, MN
“The cost factor is what convinced us to switch to managed print services. I looked at my budget and what I was spending for the whole year on cartridges. With BusinessWare Solution’s managed print services, I was able to shave a couple thousand dollars off our expenses. In addition to the savings, it is nice having BusinessWare come once a month to clean and properly maintain the equipment. BusinessWare has always been a pleasure to work with.”
-Angie Aaseth, IT Director of NRHEG Schools (New Richland, Hartland, Ellendale, and Geneva Public Schools) MN
“It was my decision to go with managed print services about a year ago. We are a growing company, and our technology needs were changing. I had equipment that needed upgrading and the cost of replacing equipment was not as appealing as partnering with BusinessWare Solutions. Even if cost hadn’t been the final push, the convenience of the managed print services was a major benefit. We also use our primary MFP for document management in case of disaster. All scanned, signed contracts go through that printer and then are digitally saved on a backed-up server, should we ever need to recall the data.
We have ten-fold the equipment now that we used to have, and it’s new. Since the equipment is so new and reliable, we really haven’t had any downtime. If we do need help, BusinessWare is only a call away. As far as needing things like toner, it’s here before we ask for it. We don’t have a dedicated IT person on staff, so the convenience of this program helps us immensely.”
-Tyson Twait, Controller at Interstate Mills/Central Valley Cooperative, serving south central Minnesota with petroleum and agronomy products and services; located in Owatonna, MN
“The Information Services Department of Steele County, Minnesota oversees maintaining technology equipment for the county and budgeting for related expenses. BusinessWare Solutions recommended putting more printers from our existing contracts on the managed print services program, as it appeared it would save us money. As it turns out there has been an overall savings, and the detailed reports help me to locate which machines are being used more frequently. I have seen a reduction in the calls to the IT department, as each printer has a phone number to call and people now put in their own requests directly to BusinessWare.”
-John Borger, Information Services for Steele County, MN
“As the VP of Operations for the First United Bank of Faribault, I was instrumental in choosing to go with managed print services. However, I have to admit that it really wasn’t something I thought of doing until BusinessWare Solutions brought it to my attention. Since we are a smaller office, convenience and cost savings were two motivating factors for us. Since implementing managed print services, we’ve found it has really worked well and proved to be a logical way to go for us. Our staff finds it easy to know what to do and who to call if they need help with something. BusinessWare provides very good service, and we are happy with managed print services.”
-Jean Larson, VP of Operations for First United Bank of Faribault, MN
“Moving to a server solution was something we knew was inevitable, but we didn’t anticipate the huge impact this would have for us. Our efficiency has improved by having information at our fingertips and thorough details are stored for each job. We’ve had customers mention that we ‘don’t miss a thing.’ In our line of business that’s a great asset!”
— Art Swartout, Vice President, Swartout Wall Inc.
“I would like to thank you for the information on Paperless offices and Securing Networks…” “Your presentation along with the information provided was very educational.”
— David F.
“It is because of you, and your entire team at BusinessWare Solutions, we have been doing business with your organization for over a decade.”
— Tracy H.
“We just finished Microsoft Office Word 2003 Level I and Level II training…six of our employees are more advanced on what the system can do. Your trainers did a fine job.”
— James H.
